How to fire a client, with respect.

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Guest post by Jill Anderson:

If you’ve been in business for any length of time, you will need to fire a client -- and one of the things I've learned from Ilise is that the end of a year is the perfect time to do so.

If you never actually fire anyone (or let them go), that means you are probably compromising yourself and doing things you don’t want to do. You’re letting people cross boundaries. You’re not growing in the way you’d like. You’re not listening to your gut and honoring it.

Ultimately we all have a limited amount of time everyday. And even though most of my clients are amazing, I’m always looking at my business from an efficiency standpoint. That means sometimes, a client may need to get fired.

For one reason or another, the relationship doesn’t work.

Maybe you’re not a good fit anymore.

Maybe it's time to raise your rates and they just can't pay any more.

Maybe you have outgrown an early client and need to replace them with a better one.

And that’s okay. It’s perfectly normal!

So, how do you fire a client with respect?

Here’s my simple formula for firing clients.


Hi, I’m Jill, a web designer/developer who partners with talented designers, copywriters, and agencies on their websites, and their client’s sites. I’m passionate about crafting beautiful and innovative WordPress websites focused on clear positioning and positive user experiences. See my work & get my free report, Get Your Website Done: 12 Actionable Steps for Designers.

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