Clients: What to do once they say yes.

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I’m interested in working with you.

Oh boy. I remember when I was new to freelance, this statement would make me feel excited and terrified. I was excited to create something awesome for them—but scared about everything that happened beforehand. I realized there were a lot of moving parts and I didn’t really know how to handle it.

What about a contract?

How could I set clear expectations and prevent confusion?

When would they pay me?

How do I document all of this?

This should be way less confusing!

When new freelancers pick my brain, they usually ask me: “What do you once a client wants to work with you?” (This is usually after they’ve done a few projects and realized how messy and time-consuming this part can be.) I hear the same nervousness in their voices that I felt when I started.

My client intake process took me several years to establish and refine—and now I freaking love it. See what matters, what’s unnecessary, and what not to forget in my latest blog post: You have someone who wants to work with you. Now what?


Hi, I’m Jill, a web designer/developer who partners with talented designers, copywriters, and agencies on their websites, and their client’s sites. I’m passionate about crafting beautiful and innovative WordPress websites focused on clear positioning and positive user experiences. See my work & get my free report, Get Your Website Done: 12 Actionable Steps for Designers.


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