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What to say … when you have to say “no.”

Posted by Ilise Benun on

Saying no can be one of the trickiest things to say to a client. Recently, D.C. shared the words she used to say “no” to her client. 


The situation:

D.C. was asked to do a website for one of her client’s personal interests. The client thought it was a small project, but D.C. knew it wasn’t.

She didn’t want to alienate the client, and this is how she tactfully responded.

How do you say "no"?

The post What to say … when you have to say “no.” appeared first on The Marketing Mix.

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