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Clients: What to do once they say yes.

Posted by Jill Anderson on

  I’m interested in working with you. Oh boy. I remember when I was new to freelance, this statement would make me feel excited and terrified. I was excited to create something awesome for them—but scared about everything that happened beforehand. I realized there were a lot of moving parts...

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My newsletter saved the day

Posted by Deidre Rienzo on

Is doing a newsletter really worth it? This is question I get a lot. The answer is undeniably, unequivocally YES. Here is yet another reason. You might recall a few months ago when (although I may have been slightly overreacting) I thought my business was going down in flames. Well,...

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My project was dragging on forever…

Posted by Deidre Rienzo on

One of my projects was dragging on. The client was agonizing over her direction. Time kept passing. Phone calls would get rescheduled. Her edits were swaying drastically from the original direction we discussed—from one extreme to another. She kept apologizing to me. Why was this happening? I think she was...

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Do you say the right thing at the right time?

Posted by Ilise Benun on

  Photo courtesy Shutterstock.com There is one skill without which it is almost impossible to succeed as a professional creative: clear communication, especially with clients. This does not come naturally to anyone. But there are a few people I admire who — somehow — always seem to know exactly what to...

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