The first step in making sure things are working the way they should is to ask.
Hence this second-annual survey probing working conditions of web workers. It’s from the forward-thinking people behind A List Apart, the must-read site for anyone who does anything to help build websites (I’m looking at you, web copywriters—yes, you. Don’t think that just because you’re not coding, you’re not a part of this thing.)
They’ve made adjustments and improvements from last year’s survey, so even if you did it then, you should do it now.
Heck, you should do it EVERY year. Things change fast in these parts.