Saying no can be one of the trickiest things to say to a client. Recently, D.C. shared the words she used to say “no” to her client.
D.C. was asked to do a website for one of her client’s personal interests. The client thought it was a small project, but D.C. knew it wasn’t.
She didn’t want to alienate the client, and this is how she tactfully responded.
How do you say "no"?